The prime minister Datuk Seri Najib Tun Razak was speaking at the Tourism Industry Night organized by the Malaysian Tourism Council when he told those in the industry not to ‘cheat’ the tourists.
He sent out a reminder to those in the tourism and travel industry like taxi drivers, hotel staff and even the officers of the Immigration and Customs department not to view tourists as ‘income sources’. As such, they should not overcharge them or try to cheat them.
He called on those who are the front-liners to provide friendly services and should not be rude because it would have a negative impact on the industry.
Taxi overcharging tourists – Why would this happen? Was enforcement properly carried out? Should we compare our taxi services with our neighbours (like Singapore for instance)?
Hotels – Are we overcharging them? Not really considering that we have our own 5 star hotels and budget inns.
Immigration and Customs Officers – What was the prime minister referring to in this is anyone’s guess.
He went on to say that if everyone in the tourism industry’s supply chain play their role, Malaysia’s tourism will be more successful.
Isn’t this industry successful now?
We have a few World Heritage sites. We have some of the most beautiful islands in the world. We have some of the oldest rainforests in the world. We have world-renowned diving sites. We have beautiful highlands. We have a healthy mix of people from different ethnic groups and culture. We have some of the best foods in the world. We have Visit Malaysia Year. We have 2015 – Year of Festivals Malaysia.
But then again, we also have gender segregation calls for concerts.
We also cannot have excessive laughter at concerts.
And we also have 1MDB.
Aren’t these more pressing issues?